I did order two great Norco server cases RPC-4224 at XCase.co.uk (renamed XCase RM424).
Those cases did a loooooong trip before arriving in Belgium thanks to UPS: UK => Germany => Denmark => Finland => Denmark => Germany => France (Paris, Nice, Lyon, Paris) => and… one arrived while the other one went to Brussels where it stayed for two days (in “error”) before being finally delivered 😀
Click to Read More
UPS was really not able to manage this correctly IMO. I did call them 3 times (once the packages arrived in France) to tell them I was in Belgium. Fortunately, I had at least a very good communication with XCase’s employees during that period.
For memories, here is the tracking I got from Xcase for the first package:
| Location | Date | Local Time | Activity |
| Brussels, Belgium | 18/12/2012 | 18:31 | Delivered |
| 18/12/2012 | 1:55 | Out for Delivery | |
| Brussels, Belgium | 17/12/2012 | 23:35 | Arrival Scan |
| Chilly Mazarin, France | 17/12/2012 | 19:29 | Departure Scan |
| Feyzin, France | 17/12/2012 | 6:05 | Departure Scan |
| Feyzin, France | 15/12/2012 | 0:35 | Arrival Scan |
| Nice, France | 14/12/2012 | 19:00 | Departure Scan |
| 14/12/2012 | 14:11 | Post office box address UPS is attempting to obtain an address to which delivery can be made, not delivered / The address has been corrected The delivery has been rescheduled | |
| 14/12/2012 | 10:01 | Postal code listed for the receiver is incorrect UPS is attempting to obtain correct postal code and complete delivery / Delivery rescheduled | |
| 14/12/2012 | 7:19 | Out for Delivery | |
| 14/12/2012 | 5:55 | Arrival Scan | |
| Chilly Mazarin, France | 13/12/2012 | 16:32 | Departure Scan |
| 13/12/2012 | 12:00 | Arrival Scan | |
| Herne-Boernig, Germany | 13/12/2012 | 3:25 | Departure Scan |
| Herne-Boernig, Germany | 12/12/2012 | 22:07 | Arrival Scan |
| Glostrup, Denmark | 12/12/2012 | 14:30 | Departure Scan |
| 12/12/2012 | 7:00 | Arrival Scan | |
| Helsinki, Finland | 10/12/2012 | 18:38 | Departure Scan |
| 10/12/2012 | 6:15 | Import Scan | |
| 10/12/2012 | 4:00 | Arrival Scan | |
| Glostrup, Denmark | 06/12/2012 | 19:50 | Departure Scan |
| 06/12/2012 | 11:30 | Arrival Scan | |
| Herne-Boernig, Germany | 06/12/2012 | 1:47 | Departure Scan |
| Herne-Boernig, Germany | 05/12/2012 | 18:31 | Arrival Scan |
| Barking, United Kingdom | 05/12/2012 | 7:53 | Departure Scan |
| Barking, United Kingdom | 04/12/2012 | 21:23 | Arrival Scan |
| Northampton, United Kingdom | 04/12/2012 | 19:30 | Departure Scan |
| 04/12/2012 | 18:27 | Origin Scan | |
| 04/12/2012 | 16:26 | Collection Scan | |
| United Kingdom | 04/12/2012 | 4:50 | Order Processed: Ready for UPS |
And here is the tracking I got for the second package (being theoretically linked to the first one):
| Location | Date | Local Time | Activity |
| Brussels, Belgium | 21/12/2012 | 14:41 | Delivered |
| Brussels, Belgium | 20/12/2012 | 2:05 | An exception in the sorting process has occurred. UPS has taken corrective action. / Delivery rescheduled |
| Brussels, Belgium | 18/12/2012 | 21:26 | Arrival Scan |
| Chilly Mazarin, France | 18/12/2012 | 12:13 | Arrival Scan |
| Feyzin, France | 18/12/2012 | 6:03 | Departure Scan |
| 18/12/2012 | 0:45 | Arrival Scan | |
| Nice, France | 17/12/2012 | 19:00 | Departure Scan |
| 17/12/2012 | 9:57 | An exception in the sorting process has occurred. UPS has taken corrective action. / Delivery rescheduled | |
| 17/12/2012 | 5:36 | Arrival Scan | |
| Chilly Mazarin, France | 14/12/2012 | 18:49 | Departure Scan |
| Chilly Mazarin, France | 13/12/2012 | 12:00 | Arrival Scan |
| Herne-Boernig, Germany | 13/12/2012 | 3:25 | Departure Scan |
| Herne-Boernig, Germany | 12/12/2012 | 22:07 | Arrival Scan |
| Glostrup, Denmark | 12/12/2012 | 14:30 | Departure Scan |
| 12/12/2012 | 7:00 | Arrival Scan | |
| Helsinki, Finland | 10/12/2012 | 18:38 | Departure Scan |
| 10/12/2012 | 6:11 | Import Scan | |
| 10/12/2012 | 4:00 | Arrival Scan | |
| Glostrup, Denmark | 06/12/2012 | 19:50 | Departure Scan |
| 06/12/2012 | 11:30 | Arrival Scan | |
| Herne-Boernig, Germany | 06/12/2012 | 1:47 | Departure Scan |
| Herne-Boernig, Germany | 05/12/2012 | 18:31 | Arrival Scan |
| Barking, United Kingdom | 05/12/2012 | 7:53 | Departure Scan |
| Barking, United Kingdom | 04/12/2012 | 21:23 | Arrival Scan |
| Northampton, United Kingdom | 04/12/2012 | 19:30 | Departure Scan |
| 04/12/2012 | 18:27 | Origin Scan | |
| 04/12/2012 | 16:26 | Collection Scan | |
| United Kingdom | 04/12/2012 | 4:50 | Order Processed: Ready for UPS |
