Month: August 2024

  • Green screen within Synology Surveillance’s records

    If you have a green screen when watching records of Synology Surveillance Station on your mobile phone, or tablet, and are using H.264 compression, then simply disable the “H.264 hardware decoding”.

    Do you see something like this on your mobile ?

    Open the “DS Cam” App, click on the “three horizontal lines” top-left icon, and then on the gear icon:

    There, disable the “Hardware decoding”:

    Now, the image should be fine:

    Et voilà.

    Loading