Tag: Kies

  • Samsung Kies licence agreement: “Accept” button not visible

    I am starting to hate Samsung’s softwares as much as those of HP (I experience too many issues with their softs on my PC, mainly due to my atypical hardware, I admit) !

    I have been stuck on the “licence agreement” dialog window of the latest Samsung Kies update for a while because this stupid window does not auto-resize on PC with small display (e.g.: Mini-Laptop). As a consequence, the “accept” button is not visible. And no, it’s not possible to move the window, it’s a fixed size not movable dialog box 🙁

    Fortunately, you can accept the licence agreement with the keyboard.

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    1. Click on the licence agreement screen to give it the focus.
    2. Press on “Tab” and “Enter” successively until you get a message “do you really want to cancel” (“Tab” move the focus to the next control in the screen. You get the message when the focus reach the “accept” button).
    3. Click “No” (The focus goes back to the “accept” button).
    4. Press “Shift-Tab” to go back to the previous control. This one is the checkbox “I agree” (I guess :))
    5. Press the “Space Bar” to check the checkbox.
    6. Press “Tab” and “Enter” to accept the licence agreement

    That’s it.


  • Galaxy S2: Hardware ID Missing

    Since a recent Kies update, my Galaxy S2 started to throw the exception “Hardware ID Missing” every time it was plugged into my PC.

    The reason is a “bug” in the version of the SAMSUNG USB Driver for Mobile Phones installed with the Kies update. Fortunately, there is a elementary solution.

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    This solution consists in installing an older version of the Samsung Driver. E.g.:  v1.4.8.0 available here, or 1.4.103 available here. I did use the 1.4.103 with success. No need to uninstall first the version currently installed. You will simply have to confirm during the setup that you want to install that version although another one is already installed.

    This issue prevents Kies to connect with the phone via USB. Concretely you see the “connecting” message for a while as well as a spinning icon looping indefinitely.


  • Samsung Kies error: PDLR has stopped working

    After a recent update, Kies started to throw the exception “PDLR has stopped working”.

    If you are looking how to solve that issue, I did google on that too and found a radical solution.

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    A solution often mentioned on the web is to remove the following line from the config file (or to completely delete the file) :


    This config file is located in “%programfiles%\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exe.config” (on x64 platform: “%programfiles% (x86)”).

    This fix didn’t work for me. But another one did the trick: I did an “advanced” uninstall of Kies using the free “Revo Uninstaller” and did next a fresh re-install.