BeatificaBytes

The Joys of Computing

Tag: Surveillance Station

  • Green screen within Synology Surveillance’s records

    If you have a green screen when watching records of Synology Surveillance Station on your mobile phone, or tablet, and are using H.264 compression, then simply disable the “H.264 hardware decoding”.

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    Do you see something like this on your mobile ?

    Open the “DS Cam” App, click on the “three horizontal lines” top-left icon, and then on the gear icon:

    There, disable the “Hardware decoding”:

    Now, the image should be fine:

    Et voilà.

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  • Synology surveillance station: Internet Explorer has stopped working

    Since two days, each time I open a Preview, a Live View or the Timeline in my Surveillance Station, IE crashes. Presuming it could due to the Synology ActiveX used by those features, I have removed that one. And Bingo, it’s fixed.

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    No idea how that ActiveX has been corrupted, but here it how to remove it.

    1. Press Alt–X to open the Tools menu
    2. Select “Manage Add-ons”
    3. In Add-on Types, keep “Toolbars and Extensions” selected
    4. Scroll down to find the extension “SS3Object Control”. Select it.
    5. In the bottom pane, click on “More information”
    6. You have now a popup window “More information” with a “Remove” button at the very bottom. Click that button.
    7. Reopen Surveillance Station. The ActiveX will be re-installed. But now, the problem is gone…

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