Plex Media Server not matching/downloading metadata anymore

Since a few days, My Plex Media Server, hosted on my Synology, was not able to match movies anymore. And when matching movies manually, it was sometimes downloading the covers but never the metadata. Deleting the Service plugin solved the problem.

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I read that IPV6 could be the cause of such a problem, and that turning it off on the Synloloy was the solution. I tried that but without success.

Was solved my problem was to:

  1. Stop Plex via the DSM’s Package Manager
  2. Log in my NAS as an administrator, in a SSH console, via Putty and enter root mode.
  3. Enter Plex’s Plugin folder using a command like: cd /volume1/Plex/Library/Application\ Support/Plex\ Media\ Server/Plug-ins/
  4. Delete the service plugin:  rm -R Services.bundle
  5. Restart Plex via the DSM’s Package Manager





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